Predictive dialers are complex systems, often with many parameters to tune and data which needs to be analyzed and reported upon. They also affect the daily routine of many people working in the call center, so having these dialer systems work properly is critical and can have a large effect on the bottom line.

There are several common types of predictive dialer jobs. Common job titles include dialer administrator and dialer manager. Common duties for these roles often includes data analysis, list strategies, requirements, and day to day monitoring of the predictive dialer system.

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